Forum Discussion
Can't add members to private channels
After creating a team and adding private channels, I can't add members to private channels consistently. Sometimes I can; sometimes I can't. Also having issues adding guests to teams.
- Hi Andrew Silcock
Whilst the workarounds for this issue are
1.) To add via the mobile app (IoS/Android)
2.) Completely remove and re-add user to the team
It does look like a bug. I have raised it here
https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/39418315-bug-inconsistency-in-being-able-to-add-users-to-p
I have also raised it internally with the Microsoft engineering team. Hopefully they will verify and fix soon
Hope that answers your question
Best, Chris
Hi ChrisHoardMVP,
sorry for the delay. Regarding your questions:
- I am the owner of the team
- It is working in the mobile app!
- All switches are on.
- As I tried this feature with a completely new team and channel on last Friday I think, this question is answered.
Best regards,
Uwe
- Hi,
We are also experiencing this.
Trying to add a guest to a private channel and their name is not appearing when trying to add them.
Removed the user from the whole team and re-added them and it worked.
It seems to be an issue, possibly because the user was added before the private channel was created?I am experiencing this same issue.
Both desktop and web versions fail to add a guest to a private channel.
Yet, the mobile version (at least on Android) can see and add the guest to the private channel.
Seems to me that this is a bug.
- Hi Andrew Silcock
Whilst the workarounds for this issue are
1.) To add via the mobile app (IoS/Android)
2.) Completely remove and re-add user to the team
It does look like a bug. I have raised it here
https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/39418315-bug-inconsistency-in-being-able-to-add-users-to-p
I have also raised it internally with the Microsoft engineering team. Hopefully they will verify and fix soon
Hope that answers your question
Best, Chris
Andrew Silcock Your solution worked for me. Removed the users with issues from the team and added them again. I was then able to add them to the private channel. Thanks for the hint!
- Had the same issue and this worked for me as well. Thank you!
