Forum Discussion
Calls appear in chat history
Hi A couple of my users have reported they've started seeing their recent calls appear in the chat screen. I can't figure out how to disable this and it doesn't seem to do it for everyone. Has anyon...
- Hi All,
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
Hi All,
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
Ian Lord Just to clarify - Your SIP provider found a fix, or Microsoft devs found a fix and deployed to all? Just wondering if this is a result for everyone...
- HI Aweswalker,
Our SIP provider said it was an issue on the Microsoft end and that MS resolved it.
Sign out and sign back in seems to fix it for the end user.- Looks like a sign out and back in has resolved the issue for my users as well. Thanks guys
- Are your users still showing as working today? 2/3 of my users who were affected and appeared 'fixed' on Friday have the same issue happening again today.
