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Calls appear in chat history
Hi A couple of my users have reported they've started seeing their recent calls appear in the chat screen. I can't figure out how to disable this and it doesn't seem to do it for everyone. Has anyon...
- Hi All,
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
It may just be a generic thing they say when they open the case. Surely I am going to get something else. I just know I waited all day for this:
Hope you are doing good.
Thank you for contacting Microsoft Support. My name is Jyotish. I am the Support Professional who will be working with you on this Service Request.
I am providing you with a copy of our scope agreement below for this support request. It details what I will focus on and under what specific conditions we will consider the request resolved.
If the Microsoft products involved are found to be working as intended, or the cause of the issue is determined to be the result of a third-party application, we will assist in finding a resolution. However, if no solution can be found this support request will be considered resolved.
Root cause analysis are not covered on this level of support but we will provide clarification as much as we can in best effort.
If you have any questions or concerns, please let me know.
Thank you for choosing Microsoft.
I responded to this and I have yet to hear a thing...
Hope you are doing good.
Thank you for contacting Microsoft Support. My name is Jyotish. I am the Support Professional who will be working with you on this Service Request.
I am providing you with a copy of our scope agreement below for this support request. It details what I will focus on and under what specific conditions we will consider the request resolved.
If the Microsoft products involved are found to be working as intended, or the cause of the issue is determined to be the result of a third-party application, we will assist in finding a resolution. However, if no solution can be found this support request will be considered resolved.
Root cause analysis are not covered on this level of support but we will provide clarification as much as we can in best effort.
If you have any questions or concerns, please let me know.
Thank you for choosing Microsoft.
I responded to this and I have yet to hear a thing...
