Forum Discussion

Copper Contributor

Mar 31, 2020

Solved

Blur Background on Mac OS

I am using a Macbook Pro to work remotely. The blur background feature is helpful, but it appears to be absent in Teams for Mac. I noticed the blur feature support page says it's not available on L...

blur

microsoft teams

Grandswiss
Apr 23, 2020
doug4772
Both of my macs reported in "machdep.cpu.features" only AVX1.0. I executed this command
sysctl - a | grep avx
On one mac (blur disabled) I got
hw.optional.avx1_0: 1
hw.optional.avx2_0: 0

On another mac (blur enabled) I got
hw.optional.avx1_0: 1
hw.optional.avx2_0: 1

_vyom_

Copper Contributor

Jul 21, 2020

Hi Grandswiss,

I have MBP late 2011, and AVX 1.0. It wasn't working for me before, which brought me to this thread. In fact I use Skype and it works perfectly on that as reported by others above.

Here is what worked for me.
1. Go to Settings --> General --> tick Disable GPU hardware acceleration (requires restarting Teams)
2. Restart Teams app and on your 1st video call it should give an option to include background effect

Hope it works for you too. 🙂
Cheers!

randorfj

Copper Contributor

Aug 19, 2020

_vyom_

I see the following on my MacBook Air (Retina,13-inch, 2018):

$ sysctl -a | grep machdep.cpu.leaf7_features

machdep.cpu.leaf7_features: RDWRFSGS TSC_THREAD_OFFSET SGX BMI1 AVX2 SMEP BMI2 ERMS INVPCID FPU_CSDS MPX RDSEED ADX SMAP CLFSOPT IPT MDCLEAR TSXFA IBRS STIBP L1DF SSBD

...so I have AVX2...I get the feature to Show Background Effects in calls...I see the Backgound Effects sidebar appear. Issue is...I do not get a "/Backgrounds" or "/Backgrounds/Uploads"folder under my "~/Library/Application/Support/Microsoft/Teams" folder. If I create them...and add a .jpg pic, it does not show up in the Background Effects sidebar...even after restarting Teams. I am on Teams ver 1.3.00.18164...which is the latest the site lets me download as of Aug 18, 2020.