Forum Discussion
Blur Background on Mac OS
I am using a Macbook Pro to work remotely. The blur background feature is helpful, but it appears to be absent in Teams for Mac. I noticed the blur feature support page says it's not available on L...
Both of my macs reported in "machdep.cpu.features" only AVX1.0. I executed this command
sysctl - a | grep avx
On one mac (blur disabled) I got
hw.optional.avx1_0: 1
hw.optional.avx2_0: 0On another mac (blur enabled) I got
hw.optional.avx1_0: 1
hw.optional.avx2_0: 1
Laurie Pottmeyer
Microsoft
Microsoft
Just incase - did you check the hardware requirements? https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app
If everything looks good there, try to update your Teams app. Sometimes that has worked for people who didn't see it.
- The optional Blur my background video effect requires a processor with Advanced Vector Extensions 2 (AVX2) support, supported on most late 2013 Mac devices and later. See Hardware decoder and encoder driver recommendations for a list of unsupported decoders and encoders.
- Joining a meeting using proximity detection in a Microsoft Teams Room is not available on Mac OS.
- Doug and I likely have similar vintage (early 2013) macbooks that do not support AVX2.
The output of `sysctl -a | grep machdep.cpu.features` is identical to what he posted earlier.
I reinstalled Teams on 4/16 without any change.
The strange thing is that the background blur used to work and now it does not.
If it never worked then I could accept the reason being the lack of AVX2.0 support. Laurie Pottmeyer I have the blur feature and it works, but none of the other backgrounds work. When I click on one of them, it just spins, hangs and never changes. Anyone know why this is?
