Forum Discussion
Blank calendar
We use Teams for our online classes in our high school. I am managing users. Last week two new students transferred to our school. I've created two new accounts for them. Assigned them to their classrooms(teams). Students called me telling that their calendar is empty.
I logged in to their account and checked the teams page. The events are shown in the teams page but not in the calendar. Yesterday two students called me to tell that they encounter a similar problem: events are visible in the teams page but not in calendar.
What could be the problem and how can I fix it? Thank you.
- Hi. After the Tech Support ran several diagnostics and have me tried a couple of powershell commands they've figured out the problem.
As Steven Collier mentioned before, the problem occurs becuause the two new students were added to the team after the events had created. So they need to add the events to their calendars manually. We did it and it worked.
Thank you everyone for your precious time.
9 Replies
alperzengintas Hi, would you mind elaborate a bit? Perhaps attaching some pictures as well. Is this only happening to a couple of users? The other users have no issue? Did this appear just now? Has it been working previously?
ChristianBergstrom Thank you for your reply. Yes this problem occurs only with those new two students. My personal account works just fine.
This is the view of my calendar: Everything works:
This is the calendar view of one of the new students:
I've added this student to his classroom. And in the "teams" view, meetings are visible. But those meetings are not visible in the calendar.
alperzengintas Hello again, thanks for the pictures. Now I just wish I had some experience from Teams edu as I can't say what's causing this to be honest.
Let us try pinging some members I think has experience using Teams edu.
If you don't get a response just open up a support ticket with the official support.
