Avoid the need to switch accounts for the same email address in Microsoft Teams

Hi,

The introduction of Microsoft Teams 2.0 brought forth new features designed to improve multi-account and multi-tenant support. These changes are undoubtedly a move in the right direction for easing collaboration across multiple organisations and simplifying account management. Yet, there exists a significant gap in the user experience that continues to affect many professionals.

The main issue lies in the inability to see all teams from different organisations, of which a user is a member, in a single window. This forces the user to switch between accounts or organisations to maintain a complete view. Many expected this problem to be addressed with the launch of Teams 2.0, particularly given the new Multi-Tenant Multi-Account (MTMA) support.

To clarify, I work with Company C1 but also have a Guest account in Company C2. Despite the capability in Teams 2.0 to log into both accounts at the same time, I must switch between C1 and C2 to view the specific teams to which I belong. This means I cannot see all my five teams (three with C1 and two with C2) in one interface.

One potential solution could be a unified interface that displays all the teams from different organisations under the Teams tab on the left-hand side:

- C1
- Team 1
- Team 2
- Team 3
- C2
- Team 1
- Team 2

This structured view would negate the need for toggling between accounts, offering a comprehensive overview of all a user's teams, irrespective of the organisation they belong to. This isn't just about enhancing user experience; it's about adapting to the needs of modern, collaborative workplaces.

Although MTMA support has facilitated managing multiple accounts, the constant need to switch between organisations remains an obstacle that clashes with the flexible and fluid nature of today's collaborative working styles.

I hope this feedback will be taken into consideration for future updates, allowing for more streamlined collaboration across different organisational boundaries. The community around Microsoft Teams has long vocalised the need for this feature, and fulfilling this user experience expectation would be greatly welcomed.

Thank you for your ongoing efforts to improve the Microsoft Teams platform. I look forward to experiencing a more integrated and user-friendly Teams service in the near future.