Forum Discussion
sascha1523
Dec 05, 2022Copper Contributor
Audio Issue
My problem is that i will use my bose qc II in Teams to hear and my rode usb-nt like microphone. But when i select the Rode mic the audio shut off completely. So i cant find any solution. Maybe here can anyone help me
THX
1 Reply
- Hi,
Firstly both the devices are not certified for Microsoft Teams. Only recommendation from my end would be to check if the drivers for both the devices are updated.
Secondly I would request you to check if the devices work with any other UCaaS platform seamlessly if you could test it.
Supported Devices with Microsoft Teams
https://learn.microsoft.com/en-us/microsoftteams/devices/usb-devices
With Regards,
Satish U