Audio Issue

Copper Contributor

My problem is that i will use my bose qc II in Teams to hear and my rode usb-nt like microphone. But when i select the Rode mic the audio shut off completely. So i cant find any solution. Maybe here can anyone help me

THX 

 

1 Reply
Hi,

Firstly both the devices are not certified for Microsoft Teams. Only recommendation from my end would be to check if the drivers for both the devices are updated.

Secondly I would request you to check if the devices work with any other UCaaS platform seamlessly if you could test it.

Supported Devices with Microsoft Teams
https://learn.microsoft.com/en-us/microsoftteams/devices/usb-devices

With Regards,
Satish U