SOLVED

Answer incoming calls on any device other than desktop

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New Contributor

I have Teams signed in with the same account on 2 of my desktop computers (Win & Mac) and on 2 of my phones (iOS & Android) but incoming calls ring only on my work computer and doesn't show up on any of the others. Chat and other functions work well. I can't find any switch in the Settings or articles on the net. So do anyone have the same problem or is there a simple solution for this that I miss? Thanks in advance!

2 Replies
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Best Response confirmed by safranyattila (New Contributor)
Solution

Hi,

 

If you are active on both computers in should ring on both computers.

 

For your mobile phones check the notification settings, there is an setting that you can activate for notifications called something like "Always, even when active on desktop". As default mobile clients will not notify you when you are active on your desktop client.

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Thanks so much @Linus Cansby! This solved it perfectly!

One more question: why could it be? As far as I remember I turned notifications off in both cases the phones' settings not inside the app? Thanks in advance!