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safranyattila's avatar
safranyattila
Copper Contributor
May 21, 2020
Solved

Answer incoming calls on any device other than desktop

I have Teams signed in with the same account on 2 of my desktop computers (Win & Mac) and on 2 of my phones (iOS & Android) but incoming calls ring only on my work computer and doesn't show up on any...
teams calls
  • LinusCansby's avatar
    LinusCansby
    May 21, 2020

    Hi,

     

    If you are active on both computers in should ring on both computers.

     

    For your mobile phones check the notification settings, there is an setting that you can activate for notifications called something like "Always, even when active on desktop". As default mobile clients will not notify you when you are active on your desktop client.

LinusCansby's avatar
LinusCansby
MVP
May 21, 2020

Hi,

 

If you are active on both computers in should ring on both computers.

 

For your mobile phones check the notification settings, there is an setting that you can activate for notifications called something like "Always, even when active on desktop". As default mobile clients will not notify you when you are active on your desktop client.

safranyattila's avatar
safranyattila
Copper Contributor
May 21, 2020

Thanks so much LinusCansby! This solved it perfectly!

One more question: why could it be? As far as I remember I turned notifications off in both cases the phones' settings not inside the app? Thanks in advance!

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