Forum Discussion
Android phone stuck in login loop for account with previous organisation
Hi. I've recently joined a new organisation and want to have Teams active on my phone as I did with a previous organisation. Unfortunately, my app is stuck in a login loop, I can't log in to log out ...
I just forced Authenticator to stop and uninstalled. Then forced Teams to stop and opened. Voila, I'm in. Now to start complaining about all the Teams work notifications.
This is happening to me, but after clearing all the app data, removing all of the microsoft apps, then reinstalling them all, the issue comes back within a few days. I dont have the authenticator so thats not the issue...
I was having this problem on my Fold 4 and now i have a Pixel 7 Pro and its happening on both.
PMad99 I had this problem today ie it was stuck in the loop for a previous teams account. I fixed it
a) closing app (not uninstalling);
b) Go to device: settings, App, storage and clearing both data and cache. This clears all accounts on device.
c) open Teams App and it then takes you through a set up of accounts. I then set up my two active accounts. All the previous messages etc were still there.
