SOLVED

Added to a teams chat, but the chat isn't appearing anywhere

%3CLINGO-SUB%20id%3D%22lingo-sub-2361554%22%20slang%3D%22en-US%22%3EAdded%20to%20a%20teams%20chat%2C%20but%20the%20chat%20isn't%20appearing%20anywhere%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2361554%22%20slang%3D%22en-US%22%3E%3CP%3EI%20was%20added%20to%20a%20group%20chat%20from%20a%20third%20party%20vendor%20(someone%20outside%20of%20my%20organization)%20and%20I%20am%20getting%20the%20emails%20sent%20to%20me%20that%20say%20%22Dianne%20sent%20a%20message%20to%20your%20group%22%2C%20but%20the%20actual%20chat%20never%20appears%20for%20me%20to%20look%20at%20what%20people%20are%20saying%20or%20to%20respond.%20I%20can't%20get%20it%20to%20show%20up%20on%20the%20desktop%20app%2C%20cell%20phone%20app%2C%20or%20browser%20version.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20other%20chats%20that%20I%20can%20see%20and%20respond%20to%2C%20but%20not%20this%20one.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20suggestions%20on%20how%20to%20get%20this%20chat%20to%20appear%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2361554%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2361617%22%20slang%3D%22en-US%22%3ERe%3A%20Added%20to%20a%20teams%20chat%2C%20but%20the%20chat%20isn't%20appearing%20anywhere%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2361617%22%20slang%3D%22en-US%22%3E%3CP%3ETry%20clicking%20your%20profile%20pic%20at%20the%20top%20right%20in%20Teams%20app%2C%20and%20switch%20to%20the%20organization%20where%20you%20were%20invited.%20I%20suspect%20this%20is%20what%20is%20happening%20here%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

I was added to a group chat from a third party vendor (someone outside of my organization) and I am getting the emails sent to me that say "Dianne sent a message to your group", but the actual chat never appears for me to look at what people are saying or to respond. I can't get it to show up on the desktop app, cell phone app, or browser version.

 

I have other chats that I can see and respond to, but not this one.

 

Any suggestions on how to get this chat to appear?

1 Reply
best response confirmed by ThereseSolimeno (Microsoft)
Solution

Try clicking your profile pic at the top right in Teams app, and switch to the organization where you were invited. I suspect this is what is happening here