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eRayHarrison's avatar
eRayHarrison
Brass Contributor
Jul 16, 2020
Solved

7/17/2020 - Latest Teams update breaks Virtual Cameras - Microsoft Teams Version 1.3.00.18164

Mac OS Catalina 10.15.5 - Just prior to today's update on my machine to the above version 1.3.00.18164, Teams was able to utilize my OBS and Wirecast virtual cameras which I use all the time. Now Tea...
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  • xstjames's avatar
    xstjames
    Jul 31, 2020

    ChristopherS240 

     

    https://answers.microsoft.com/en-us/msteams/forum/all/microsoft-teams-mac-os-client-is-not-recognizing/d9e863be-d9a4-4d03-a4b8-1b5c7df58828?auth=1

     

    Solution for running two separate terminal commands seem to work in here for me.

     

    Please a have a look.

eRayHarrison's avatar
eRayHarrison
Brass Contributor
Jul 17, 2020

Temporarily, I was able to completely remove the updated version and was thankfully presented with the slightly older version 1.3.00.15561 which restored virtual camera capabilities. I've worked to fuddle up the teams updater daemon to hold off for a couple of versions to hopefully have the functionality restored. 

  • AndrewBonham's avatar
    AndrewBonham
    Copper Contributor
    Jul 22, 2020

    eRayHarrison Would it be possible for you to post instructions for how you successfully downgraded and are blocking the auto-update for now?  Thank you!

    • AWMooney's avatar
      AWMooney
      Copper Contributor
      Jul 28, 2020

      AndrewBonham Did you ever get any answer to how to downgrade Teams for Mac to a version that doesn't break the OBS Virtual Camera? 

       

      I can get the OBS Virtual Camera to show up and operate in the preview devices, but as soon as I connect it freezes.

      • Stmpy's avatar
        Stmpy
        Copper Contributor
        Jul 31, 2020

        AWMooney  I managed to get around this (temporarily) on macOS by doing the following;

        1. In Word, click on "Help"
        2. Click on "Check for updates"
        3. Uncheck "Automatic updates"
        4. Restored a previous version of Teams from TimeMachine

        This allowed me to continue to use Teams on an older version which worked with Virtual Cameras (iglasses in my case) and stopped the autoupdate from MS.

         

        I hope that helps?

         

        Obviously this means that no MS updates will load automatically but hopefully, MS will sort the Teams issue out soon...

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