403 ServiceError: unknown when Bot tries to get conversations in a team

Copper Contributor

When my Bot requests GET https://smba.trafficmanager.net/emea/v3/teams/19:[id]  it gets a response with the expected data.

 

But for GET https://smba.trafficmanager.net/emea/v3/teams/19:[id]/conversations it gets a 403 and

 

{
	"error": {
		"code": "ServiceError",
		"message": "Unknown"
	}
}

 

 

what could be causing this?

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