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arielroza's avatar
arielroza
Copper Contributor
Apr 21, 2022

3-digit Autoattendant dial for 5 digit extensions?

Is it possible to set up an autoattendant to do 3 digit dial by extension for an actual 5-digit extension?

 

I have a customer migrating where his original AA allows customers to dial three digits and they are later expanded to 5. (i.e. user dials 101, and it goes to extension 50101)
I was thinking that I could put "x101" in one of the extension 50101 user's  AD attributers (ie. Home Phone = x101, while ipPhone = 50101). 

Is it possible, Can I do it without messing with the users OnPremLineUri or sipURI?

 

Thanks

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