Forum Discussion

Vikram1825's avatar
Vikram1825
Copper Contributor
May 21, 2020

1. Microsoft Teams Icon goes missing from Desktop 2. Microsoft Teams keep on freezing.

Hi Microsoft,   I currently have two issues: 1. Microsoft Teams Icon goes missing from Desktop: The icon is no longer there on the Desktp though all other Microsoft Icons are there. Only the Teams...
microsoft teams
PDostiyar's avatar
PDostiyar
Bronze Contributor
May 22, 2020

Vikram Romana  What I am assuming here on the freezing part there might be any software or application that is causing the issue or maybe the system resources like RAM, process, or even the internet bandwidth could cause this issue.

 

about the Icon/shortcut disappears it maybe any anti-virus, windows defender, firewall, etc. deleting them or any rule setup if the computers are managed through any endpoint management, etc.

 

I guess if you open a case with Microsoft Support it wouldn't hurt you!

Thanks Vikram Romana 

 

 

Vikram Romana's avatar
Vikram Romana
Copper Contributor
May 27, 2020

Ok thanks.

  • Steve_Bailey's avatar
    Steve_Bailey
    Copper Contributor
    Jul 29, 2020

    I had the problem that the Teams icon was missing from my system tray and I had to start it manually when I wanted to use it. Based on other responses that I found, I tried logging out of Teams and then logging back in. That returned the icon to the system tray on startup for me.