Recent Blogs
A quick note before we get into it: What's New in Teams is shifting from a monthly to a quarterly rhythm. You'll hear from us next in December, March, and June, and each edition will round up everyth...
Oct 01, 2026960Views
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Now generally available, Teams Phone Agent is an AI-powered calling receptionist that helps organizations serve their customers. It answers incoming calls to help customers with common requests,...
Sep 30, 20261.1KViews
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Queues app for Microsoft Teams turns an existing call queue into a collaborative workspace where calling representatives and supervisors work the same set of customer conversations together in Teams....
Sep 14, 20261.3KViews
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Microsoft Teams Rooms gives organizations the flexibility to create high-quality collaboration experiences across meeting spaces of every kind and size. Often we hear from customers, “which device or...
Sep 03, 20261.9KViews
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Coding where context lives and collaboration happens
The best prompt may be the conversation your team has already had or is currently having. Until now, using a coding agent often meant paying con...
Aug 21, 20264.1KViews
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Most people don't need more meetings—they need meetings that lead to action. At their best, meetings drive decisions and keep work moving forward. But poorly managed meetings can actually slow progre...
Aug 11, 20262.3KViews
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8 MIN READ
Microsoft has been recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Unified Communications as a Service—our eighth consecutive year with this recognition. We’re also excited to sha...
Aug 06, 20261.8KViews
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10 MIN READ
I hope everyone is having a great summer - July has flown by. As we head into the second half of the year, we're continuing to innovate in Teams to help people collaborate with people and AI to get w...
Jul 31, 20267.4KViews
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Where did the first half of the year go? This edition of What's New in Teams comes to you on the heels of InfoComm 2026 in Las Vegas, the largest professional AV show in North America, and the week w...
Jun 30, 202610KViews
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Organizations need confidence that the right people and tools are participating in their discussions. That's why we're introducing a new Teams admin policy designed to give organizations more visibil...
Jun 29, 202612KViews
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