SOLVED

The application was not detected after installation completed successfully (0x87D1041C) - Zoom

Copper Contributor

Hello,
I am trying to Deploy Zoom Meetings using the mentioned Requirement and Detection Rule, 

Rugved_Vaidya_1-1704368923103.png

Rugved_Vaidya_2-1704368928855.png

Problem is the App deployment is able to update the outdated Zoom app present in the target machines but returning with the failed output and also able to identify if the Requirement rule is met or not (Not applicable where Zoom is not present),

Rugved_Vaidya_3-1704368952160.pngRugved_Vaidya_4-1704368955624.png

Is there anything need to update in Rules ?

 

9 Replies

Hi @Rugved_Vaidya,

The image you provided shows a file-based requirement rule with the path set to "C:\Users%username%\AppData\Roaming" and the file/folder set to “Zoom,” with the property set to “File or folder exists.”

If Zoom is not detected after installation, it's possible that the specified file path or folder doesn't exist post-installation. Verify the Zoom application's installation path on target machines and adjust the detection rule accordingly.


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Leon Pavesic
(LinkedIn)

Have you tried using registry and display version as the detection logic instead?

Just to be 100% sure as I couldnt find it in your screenshots.... i assume the install behavior is configured to install as user.

 

I checked the path on Target machine and its correct as set for Requirement / Detection rule

No, can you please suggest any reference or article ?

best response confirmed by Rugved_Vaidya (Copper Contributor)
Solution

Thanks for the article, i have tried Registry method got same result but using MSI method at detection rule was success, used the following detection rule

Rugved_Vaidya_0-1704455971173.png

Rugved_Vaidya_1-1704456120778.png

 

 

The registry under the HKLM uninstall key will use the same MSI product code. It should have worked, but if MSI based detection is working for you then that should be good enough.

1 best response

Accepted Solutions
best response confirmed by Rugved_Vaidya (Copper Contributor)
Solution

Thanks for the article, i have tried Registry method got same result but using MSI method at detection rule was success, used the following detection rule

Rugved_Vaidya_0-1704455971173.png

Rugved_Vaidya_1-1704456120778.png

 

 

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