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RomanK7's avatar
RomanK7
Brass Contributor
Apr 26, 2022
Solved

MacOS 12.3.1 password must be changed after Intune enrollment

Who can help me to understand the following:

  • I install the Company portal on a MacOS
  • Log in to the Company Portal with a user to bring the device to Intune (the user has permission)
  • Installing the profile works, after a few minutes the device is listed as "Compliant" in the Company Portal
  • The device is also displayed as "compliant" in the Endpoint Manager

I have not assigned a Device Configuration Policy, there is only a Device Compliance Policy.

Now the question: Why do I have to change the password on my MacOS after a few minutes?

 

  • Hi RomanK7,

    You can change your Compliance Policy if don’t like the user changing his passcode. I hear you on this as I had to deal with it before. It’s not ideal to change someone’s personal Device passcode.

    You can change the settings to allow simple password and Device default. Screenshot attached!

    Moe

12 Replies

  • Sviatko_ls's avatar
    Sviatko_ls
    Copper Contributor

    I have a password policy and a compliance policy configured for macOS

    I want to update the password policy
    first, I remove one group at a time and add it to another configuration policy.
    After that, the policy was applied almost instantly and I changed the password on the macbook.

    Question - Can I change the compliance policy? Or will it also require a password change?

      • RomanK7's avatar
        RomanK7
        Brass Contributor

        Adin_Calkic 

        just did another test - happy too soon
        Unfortunately I have to change the password again. Did I miss something on the screenshot?

         

        Settings:

         

  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor

    Hi RomanK7,

    You can change your Compliance Policy if don’t like the user changing his passcode. I hear you on this as I had to deal with it before. It’s not ideal to change someone’s personal Device passcode.

    You can change the settings to allow simple password and Device default. Screenshot attached!

    Moe

    • maciak's avatar
      maciak
      Copper Contributor
      Hi, I have somewhat similar issue but common problem is that it does not want to accept new password. It's just shaking the window no matter what you type and all requirements are green. This happens randomly bur I suspect that mostly after turning on Filevault.

      Any advices on how to remedy this?
      • aafar's avatar
        aafar
        Brass Contributor

        Similar issue here but I didn’t make any changes to compliance policy, just added an app and it forced users to reset pw (and they could not use same pw that was set).

    • RomanK7's avatar
      RomanK7
      Brass Contributor

      Hi Adin_Calkic 

      Thank you for your answer.

      Unfortunately I couldn't see this in the Company Portal app.

      It says "Status = Compatible" all the time.

       

      The links are good, thanks

      • Adin_Calkic's avatar
        Adin_Calkic
        Iron Contributor

        Hi RomanK7 ,

         

        What I wanted to say is, if you change or set anything regarding the password requirements in the Compliance policy -> user will be prompted to change a password. 

         

        In fact, the same behavior occurs when editing Compliance policies -- the end user is prompted to change their passwords.

         

        I hope this helps. Good luck.

         

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