iOS Contacts saved with /o=exchangelabs/ou=exchange administrative group

%3CLINGO-SUB%20id%3D%22lingo-sub-924779%22%20slang%3D%22en-US%22%3EiOS%20Contacts%20saved%20with%20%2Fo%3Dexchangelabs%2Fou%3Dexchange%20administrative%20group%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-924779%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20Everyone%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20hoping%20someone%20has%20seen%20this%20before%20and%20can%20tell%20me%20how%20to%20resolve%20it.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%3CBR%20%2F%3EBackground%3A%26nbsp%3B%20We%20have%20a%20MAM%20policy%20without%20enrollment%20deployed%20for%20iOS%20platform.%26nbsp%3B%20We%20have%20%22Sync%20app%20with%20native%20contact%20app%22%20set%20to%20Allow.%20Everything%20is%20working%20as%20expected.%26nbsp%3B%20However%2C%20after%20the%20user%20saves%20contacts%20on%20his%20iPhone%2C%20his%20contact%20shows%20with%20%22%2Fo%3Dexchangelabs%2Fou%3Dexchange%20administrative%20group%20(...%2Fcn%3D...)%2Fcn%3D..%22.%26nbsp%3B%20Please%20see%20attached%20image.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20seen%20some%20solutions%20posted%20where%20the%20user%20can%20go%20into%20his%20Outlook%20client%2C%20remove%20and%20re-add%20the%20contact%2C%20but%20I%20was%20hoping%20there%20are%20other%20options.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20in%20advance!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-924779%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMobile%20Application%20Management%20(MAM)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor

Hello Everyone,

 

I'm hoping someone has seen this before and can tell me how to resolve it.  


Background:  We have a MAM policy without enrollment deployed for iOS platform.  We have "Sync app with native contact app" set to Allow. Everything is working as expected.  However, after the user saves contacts on his iPhone, his contact shows with "/o=exchangelabs/ou=exchange administrative group (.../cn=...)/cn=..".  Please see attached image.

 

I've seen some solutions posted where the user can go into his Outlook client, remove and re-add the contact, but I was hoping there are other options.

 

Thank you in advance!

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