Forum Discussion
Intune Autopilot device registration error
- First troubleshooting idea comes to my mind is to check your Enrollment restriction Rules for devices, if all looks good, try below:
Create new Security Group (not Dynamic) and add it ‘member’ (make sure the status change to assigned) and give it another try.
If still not working, I would create new deployment profile and assign the new security group.
Hope this helps!
Moe
Hi Moe_Kinani, the error I am getting at the Autopilot enrollment status page is "failed: 6, 0x80180014". Google the error code takes me to the enrollment restriction page but I can't see how the current restriction settings are causing this.
Have you tried creating new deployment profile and assign to Security Group that includes the effected device? I don’t see your Restriction rule will affect it as it hits personal devices.
I would leave disabling the existing restriction rule as last resort.
Hi Moe_Kinani, I logged a support case and here is the official answer from Microsoft.
The user created enrollment restrictions only apply to user-driven enrollment. It is not supported for user-less enrollment using the Self-Deploying methods. So it will hit the default rule.
As soon as I allowed Windows MDM in the default enrollment restriction, it started working.
Thanks for your help my friend.
nhtkid Old article, but you saved my day! I had a device with this error and it turned out to be the default enrollment restriction I made a change to the other day 🙂
- Thanks for the update wangjueliang!
