Email notification shows in top bar but no mail in inbox

Copper Contributor

i have weird issue with android work profile outlook app. Mail notification shown in the Users status bar, but whenever user tried to open it, the same mail is not visible in the outlook app. 

sometime it will take 2 to 3 hours to come up in the outlook app. can anyone suggest on this. 

2 Replies
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hi community
required your help on this issue. please help.