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StuartK73's avatar
StuartK73
Iron Contributor
Nov 19, 2019

Custom OS Error on AE Work Profile

Hi All   Hope you are all well.   Anyway, a strange one here.   Trying to enroll an Android 7 Samsung device via Android Enterprise Work Profile and getting an error saying:   Couldn't add yo...
Intune
Mobile Device Management (MDM)
eglockling's avatar
eglockling
Steel Contributor

StuartK73  A custom ROM being installed would also do it.

StuartK73's avatar
StuartK73
Iron Contributor
Nov 20, 2019

eglockling 

 

Interesting, any ideas on how to detect this on the device?

 

Info appreciated

  • eglockling's avatar
    eglockling
    Steel Contributor
    Nov 20, 2019

    StuartK73  Since it's a Samsung device, check in Settings > About phone > Software information > Build number. You should see the model number included in the build number (eg. G930W). If you don't, it may be a custom ROM. Besides that, you may need to check other sources online for in-depth methods of detection. Best of luck!

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