Forum Discussion
Access denied message keeps popping up in Outlook
Hi, I've an app protection policy for all users but one of the users is reporting every time he opens Outlook or searches for an email a message "access denied this app must be protected with an Int...
Ok, if the user has gone through the registration process how do I undo it to get both accounts working for him. He has reported that the info emails have stopped working.
That will depend on your configuration setup. Some of the ways I can think of -
1. Un-assign the APP, APP configuration policies against the user. Alternatively, create separate policies for the user in question.
2. Un-enroll the device if managed.
3. Un-assign the policies for the user if it is MAM.
1. Un-assign the APP, APP configuration policies against the user. Alternatively, create separate policies for the user in question.
2. Un-enroll the device if managed.
3. Un-assign the policies for the user if it is MAM.
- That's great thank you for your replies.
- It will depend on the setup. Normally the behavior of the apps is managed through the APP and APP configuration policies.
- And is it the same with MDM?
- Just excluding the licensed user should do it. If it is both the accounts, then both will need to be excluded.
- Thanks I'll try those steps.
So the only way for a user to have 2 email accounts on his phone and use MAM app protection for everyone else would be to exclude the 2 accounts?