Forum Discussion
Julianne Chiu
Jan 12, 2018Copper Contributor
Users are not seeing Likert question response options in Microsoft Forms
A handful of users have had on/off ability to view the Likert question type response options on one of our forms. The rest of the questions on the survey shows up normally, but the row of Likert resp...
Katherine Imholt
Copper Contributor
I've encountered this as well in the first survey I created using the likert question type. It's a small survey with about 7 questions (2 likert with 4/5 subquestions, 1 multiple choice and 4 free text). I've tried editing the survey and that seems to help.
Julianne Chiu
Jan 22, 2018Copper Contributor
Hi Katherine. Not sure if you've seen the other responses on this form. In my case, I ended up cloning the form as-is and sending a the new link out to users who encountered problems seeing the buttons. Haven't heard any issues about the new form, so my guess is that the issue comes from the form having been edited.