Forum Discussion
Users are not seeing Likert question response options in Microsoft Forms
A handful of users have had on/off ability to view the Likert question type response options on one of our forms. The rest of the questions on the survey shows up normally, but the row of Likert resp...
I have just experienced the very same issue as has been mentioned in this thread. I couldn't see anything in the settings that could affect it but suddenly a few people who didn't see the vote options now see them...
Steve Brown When I randomly change something in the document, it may be a dot or a comma, it will work again. But only for a short period. Do not know what causes the problem to come back, maybe after someone has answered the form...?
- Thanks, Steve. Not sure if you're notified on responses in threads after posting, so apologies if this is a repeat. In my case, I ended up cloning the form as-is and sending a the new link out to users who encountered problems seeing the buttons. Haven't heard any issues about the new form, so my guess is that the issue comes from the form having been edited.
