Unable to access Microsoft Forms

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Occasional Visitor

I am unable to access Microsoft Forms. I keep getting error messages while attempting to open up the forms. 

Error message below: 

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And I have a Microsoft 365 E3 Subscription

 

clipboard_image_1.png

4 Replies
Hi @aa851

See article

https://techcommunity.microsoft.com/t5/Microsoft-Forms/Your-account-is-not-enabled-for-Microsoft-For...

As described in the article -

'In Admin Center admin can search for your user or find it in Users menu, click on a user and in side panel go to Licenses (don't remember exact wording now), then expand the license assigned to a user (say E1 or E3) and then one can toggle individual apps and services on and off. Press Save at the bottom after making changes'

Whilst you are assigned an E3 licence, Forms may not be turned on within that licence for you. So I would check or contact your admin to see if this is the case

Hope that answers your question!

Best, Chris
please i cant access microsoft forms
Unable to access Microsoft Forms