Forum Discussion
TomNorton
Apr 04, 2019Copper Contributor
Thank you message not appearing on mobile device
The thank you message I created for my Form is only appearing on the desktop view, and not when users complete using their device (Safari and Chrome). This means they have no confirmation that their ...
Damien_Rosario
Apr 17, 2019Silver Contributor
I've just tried your form and saw this:
And Desktop
I didn't see the message on either device.
This will sound to be a basic question but I just want to tick this off the list, are you sure you are looking at the right form? Do you for example have another form that looks similar that you were playing with?
If you're sure it's the same thing, then Microsoft will certainly need to fix your issue!
Cheers and best wishes with this issue
Damien