Mar 10 2020 04:56 AM
Question 9 of my survey is mandatory. When I exported the latest run of my survey results approximately 100 answers to question 9 are not pulling through. On either side of the approx missing 100 I have 1 answer before (the missing answers) and 5 after. Responses to questions following question 9 are pulling through but not question 9. I have tested the survey by completing it myself and all my answers populated on the exported spreadsheet.
Jul 16 2020 05:53 AM
Jul 16 2020 06:11 AM
@asmawali92 Hi, I reported the problem to our IT team but before someone got to it the problem was fixed. Looks like it was a fault with Forms Pro and Microsoft did something which fixed it. Haven't had the problem since.
Poppy10
Jul 16 2020 12:41 PM
Jul 17 2020 01:03 AM
I think there might be a technical fault with Forms Pro. My survey is showing 1511 responses but when I go into the responses section to export my results it is showing 1501 responses. The exported spreadsheet has 10 blank rows (missing responses?) and it is pulling through 2 questions which don't exist (deleted before the survey was sent out). @DianeTaylor
Aug 14 2020 09:06 AM
@Poppy10 I just had this exact problem occur twice this week on two separate forms. Both had mandatory questions. Forms data snapshot shows that all users completed all questions, yet excel export of data has empty cells.
Aug 25 2020 07:23 AM
I have a similar problem in that the excel export had missing data from just one question in form. Previous responses have been ok and all other questions are ok. ??
Sep 03 2020 03:26 AM - edited Sep 03 2020 03:26 AM
I am also facing same issue, my form shows there are 235 responses but when I export I only get 220 responses.@Poppy10
Oct 06 2020 03:02 PM
Oct 06 2020 03:05 PM
@Vaibhav Antriwale Is there no sign of a fix yet from @microsoft
Oct 07 2020 04:06 AM
@Tinker_Bell Yeah, that's true. No resolution yet for this issue.