Dec 03 2021
- last edited on
Aug 03 2023
I've created a form which will be used by staff to report certain incidents. What I'd ideally like is for the first part of the form to be completed and submitted but then the second part to be completed by a member of IT staff once the form has been received (to say that it has been actioned). Is there any way in which this can be done? I'm new to forms so haven't had a great deal of time to investigate.
Dec 03 2021 08:35 AM
@BenMoore no, this isn't possible. Submitting a form is a one-pass event and there is no way for IT to complete the form once received. What we do with our IT Ticketing System (for 1000 staff) is to use a flow in Power Automate to save the form response to a SharePoint list and then the IT staff can go into the list and add their comments etc.
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)
Dec 03 2021 08:38 AM