problem loading photo on forms

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New Contributor
Hello

I am currently developing a knowledge process quiz for my company via the Microsoft forms application. In my questionnaire, I inserted a number of objects (photos, diagrams) in JPEG format.

I am having a problem loading these objects. When a recipient of the questionnaire opens his "quiz", it happens that the photos do not load completely, sometimes not at all or sometimes all correctly! In summary, I can not seem to find a plausible explanation for my problem.

I did not find a solution on the net and by browsing your site, I thought you might have a solution.

Thanking you in advance for your return.

Best regards
Karl

Sent from my Huawei mobile
1 Reply
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Hi @Karl HEULIN

 

It could be a connection issue not loading the images right.

 

Otherwise if it is a problem, you will need to log a ticket with Microsoft Support to diagnose the problem with them.

 

Hope it goes well!

 

Cheers

Damien