Aug 29 2018
08:53 AM
- last edited on
Aug 06 2023
03:47 PM
by
TechCommunityAP
Aug 29 2018
08:53 AM
- last edited on
Aug 06 2023
03:47 PM
by
TechCommunityAP
Several of my forms as well as others shared with me, disappeared from my dashboard.
When I click on the link first it appeared error 632 but now the error message is the one attached:
Aug 29 2018 05:41 PM
Aug 30 2018 12:14 AM
Hi Damien,
Many thanks for the reply.
I asked my company support but it seems the app Forms is not included in the pack for their support. So yes, I believe I need to raise a ticket directly to Microsoft. Do you know where I can do that?
Kr,
Daniela
Aug 30 2018 12:36 AM - edited Aug 30 2018 12:41 AM
Good question. According to the Microsoft website "Your subscription is part of a work or school account, which means you need to contact your Office 365 administrator for support or search for answers to common issues in our community forums."
If you fit in that criteria, your support guys should be taking up the case for you through their admin portal.
Edit: You might also have luck posting on https://answers.microsoft.com/ as they are usually pretty awesome with responses and getting someone from Microsoft to take a look at the problem.
But I might get a second opinion on this as I've never had to directly raise a ticket with Microsoft before (my support guys do all that heavy lifting).
@Deletedis super awesome at this stuff. Any ideas?
Cheers
Damien
Aug 30 2018 12:46 AM
Thank you so much Damien. I really hope Christopher can support with his experience. This is really important stuff that I should be able to recover.
Kr,
Daniela
Aug 30 2018 05:18 AM
Aug 30 2018 04:34 PM
Thanks @Deleted. Admins doing the tickets was the main thing I wanted to confirm as that's how I have always had them done.
Really appreciate your consult. You're my favourite person to tag into things haha!
Cheers
Damien