Forum Discussion

tommyt's avatar
tommyt
Copper Contributor
Dec 13, 2018

Microsoft Forms not connecting to Flow

Hi,

 

Really tearing my hair out here - I'm trying to connect  Forms to Flow, and each time I get an error message saying to check my permissions/account info - I can't seem to find any solutions anywhere, have logged in on different laptops, with different account names.

 

Any help greatly appreciated.

Thanks!

Tommyt

 

5 Replies

  • Travis Sobeck's avatar
    Travis Sobeck
    Copper Contributor
    Feb 27, 2019

    Same problem, and it already knows I'm logged in.   Wow, clearly the right hand isn't talking to left hand at microsoft on this one.

  • Damien_Rosario's avatar
    Damien_Rosario
    Silver Contributor
    Dec 16, 2018

    Hi tommyt

     

    My only comment in addition to what's mentioned, is to check that the form is accessible from your Microsoft Forms list which will let you pick it in Microsoft Flow.

     

    Make sure you are on the same O365 account when you do this. 

     

    If you want to perform a test, make a test Form and then try to connect it to flow to see if this does the trick.

     

    Let us know how you go? 

     

    Cheers

    Damien

    • tommyt's avatar
      tommyt
      Copper Contributor
      Dec 17, 2018

      Thanks for the replies everybody.

       

      Unfortunately I still can't get it to work.

      Damien - my form isn't accessible in the drop down list 

      I have made sure i am in the same O365 account for forms/flow and still can't link flow with my forms.

      Any help would be greatly appreciated - I'm sure it is something simple, but I can't understand what I am doing wrong.

      The error message I get is attached.

      Thanks!! 

  • Thuyavan Ganesan's avatar
    Thuyavan Ganesan
    Steel Contributor
    Dec 13, 2018
    Go to Flow and please check if you have provided a proper Office 365 account for the action where you are connecting MS Forms, When you open your flow it must be throwing error by now.please check.

    Also

    You could try to solve the problem from these aspects:

    Log in to your account in MS Forms to see if it is valid. If it is invalid, please try to change the account or password.
    Or register a new MS Forms account directly, then add a new connection to see if this issue still occurs.
    If the account is valid, try adding a new MS Forms-Connection, or delete the previous connection and re-create the new connection.

    Please refer this forum too...
    https://powerusers.microsoft.com/t5/General-Flow-Discussion/MS-Flow-amp-MS-Forms-Please-check-your-account-info-and-or/td-p/181925
  • EricStarker's avatar
    EricStarker
    Former Employee
    Dec 13, 2018
    I'm moving your question to the Microsoft Forms community for better visibility.