Jun 05 2018
05:54 AM
- last edited on
Aug 06 2023
03:41 PM
by
TechCommunityAP
Jun 05 2018
05:54 AM
- last edited on
Aug 06 2023
03:41 PM
by
TechCommunityAP
i have started to encounter this error in Microsoft FORMS since Monday this week |
the site forms.office.com keeps on REFRESHING and RESETTING, i cannot create nor update. every 2 seconds, it refreshes (it's like someone is pressing the F5 button every 2 seconds) I have tried launching Forms from Chrome, IE and EDGE, all of which gives me the same error. I am already desperate. i have PRODUCTION forms which i need to revise . Please help ! |
Jun 05 2018 10:30 AM
I'm having the exact same issue; tested in Chrome, IE, Edge and Firefox.
Jun 05 2018 03:21 PM
I have a user with the same.... Has anyone used Microsoft 2 factor authentication with forms? not sure if one has anything to do with the other?
Have tested from VDI & PC with same result, Test AD account works with out issues appears to be tied to user specific user.
Jun 05 2018 04:58 PM
@Michael Hornyak wrote:I have a user with the same.... Has anyone used Microsoft 2 factor authentication with forms? not sure if one has anything to do with the other?
Have tested from VDI & PC with same result, Test AD account works with out issues appears to be tied to user specific user.
Yes it is user specific, have had my colleagues check create /revise their Forms and they're not having this error. I have also tested with a connection that requires me to do MFA and it is also having this same error :(
Jun 05 2018 05:22 PM
Jun 05 2018 06:17 PM
I have the exact same problem. Very annoying!
Jun 05 2018 06:38 PM
Jun 05 2018 11:02 PM
Jun 06 2018 07:06 AM
Jun 06 2018 08:47 AM
Adding some MSFT folks that are regular contributors in this community in the event they can give us an update
Jun 06 2018 09:47 AM
Just to add to chorus I am having this as well. Glad it isn't just me but very frustrating.
Jun 06 2018 12:16 PM
I am experiencing the exact same problem. Very annoying since I really want to use it in my classes.
Is there anyone who knows a solution for this problem?
Thanks in advance!
Jun 06 2018 05:53 PM
Hi all, for who encounter to the error, can you message me your tenant name so I can dig into more details in our system? Thanks
Jun 06 2018 06:37 PM
Jun 06 2018 06:58 PM
Jun 06 2018 07:45 PM
Hi, Jennifer,
Microsoft Forms team are working to solve this issue as highest priority. Engineers are investigating the root cause and trying different options. We apologize for interrupting your important work. We will update on the progress.
Thanks - Frank
Jun 06 2018 07:46 PM
Hi, Sean, Microsoft Forms team is working to solve this issue as highest priority.
Jun 06 2018 07:55 PM
Hi, gen,
Microsoft Forms team are working to solve this issue as highest priority.
Thanks - Frank
Jun 06 2018 07:57 PM
Hi, Jeff, Microsoft Forms team is working to solve this issue as highest priority. We apologize for interrupting your important work.
Thanks - Frank
Jun 06 2018 08:08 PM
Hi, Jonathan,
Microsoft Forms team is working to solve the issue as highest priority. Yes, we suspect this as authenticated related.
Jun 07 2018 06:25 PM
SolutionJennifer, gen, Koen, and everyone else,
The issue has been resolved as of 6/7 13:00 UTC. With help from this tech community, we are able to identify that a partner team's change to Forms cookie has caused the authentication issue. We did a fix to change Forms cookie domain from office.com to forms.office.com so that partner team's change won't impact Forms.
Thanks - Frank