D365 Customer Voice broke my Microsoft Forms Pro survey links

%3CLINGO-SUB%20id%3D%22lingo-sub-1684766%22%20slang%3D%22en-US%22%3ED365%20Customer%20Voice%20broke%20my%20Microsoft%20Forms%20Pro%20survey%20links%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1684766%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20a%20few%20different%20Microsoft%20Forms%20Pro%20set%20up%20that%20hundreds%20of%20people%20in%20my%20company%20access%20on%20a%20daily%20basis.%20Since%20Microsoft%20switched%20Forms%20Pro%20over%20to%20D365%20Customer%20Voice%2C%20all%20of%20my%20Forms%20Pro%20have%20new%20links%20but%20the%20old%20links%26nbsp%3B%3CSTRONG%3Edo%20not%3C%2FSTRONG%3E%20reroute%20to%20the%20new%20one%20automatically%2C%20meaning%20people%20are%20experiencing%20errors%20or%20not%20being%20able%20to%20log%20in%20to%20access%20the%20old%20link%20to%20the%20Forms.%20Is%20there%20a%20Flow%20or%20something%20I%20can%20use%20or%20a%20way%20that%20Microsoft%20can%20fix%20this%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1684766%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECustomer%20Voice%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EForms%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EForms%20Pro%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Forms%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESurvey%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor

I have a few different Microsoft Forms Pro set up that hundreds of people in my company access on a daily basis. Since Microsoft switched Forms Pro over to D365 Customer Voice, all of my Forms Pro have new links but the old links do not reroute to the new one automatically, meaning people are experiencing errors or not being able to log in to access the old link to the Forms. Is there a Flow or something I can use or a way that Microsoft can fix this?

1 Reply

Update: The "old" links in Forms Pro work for most employees but not all of them. Wondering if it's a cache issue as the "old" link was able to work for some people when they opened it in an incognito window. "New" (customer voice) link works fine across the board.