How to handle MFA for a shared account?

[Galaxy876]

Hello,

We have a business need where some users need to share an Entra ID account for Dynamics 365. I am trying to figure out how to handle MFA for a shared account and what's the best practice in such cases. We could setup the MFA for this account to the admins' phones, but this will only create headache for those admins (when they're out of office, travelling etc.).

Any advice would be appreciated.

[#2 · Accepted solution]

Hi Galaxy876

Password managers such as Bitwarden are able to store account credentials (username, password and TOTP token) and make them available for multiple users.

[#3]

@MathieuVandenHautte You're right. We use 1Password and it does the same. Thank you for this suggestion.