Forum Discussion

alovalpwa's avatar
alovalpwa
Copper Contributor
Aug 24, 2024

Set a day of no availability for the complete business

Hello,

I've set up the booking page this way:

General availability: bookWhenStaffAreFree.

Custom availability:

          Start: 04-09-2024

          End : 04-09-2024

          notBookable

However when I launch the booking page 04-09-2024 is shown as bookable date.

¿Is there something wrong in my setup?

 

Thank you

booking scheduling policy
Bookings Page
  • alovalpwa's avatar
    alovalpwa
    Copper Contributor
    Aug 29, 2024
    Hello,
    If it could help somebody else I summarize here the solution for above issue.
    After conversation with MS Support I've got three points:
    1. My Default Scheduling Policy setup is correct, general and custom availabilities.
    2. All services published must have activated the Default Scheduling Policy. Services with DSP not activated will remain bookable without taking care of the custom availabillty fixed in DSP and the day appears as boobable in the calendar.
    3. Changes in DSP (or changes in general) take some time (even minutes) to propagate through MS cloud. When you are testing and developing you can think that Bookings is not working.

    Regards