Forum Discussion
Scheduled appointment email notification
I have assigned one employee from my Staff for one service that we are offering, but when a customer makes an appointment, only customer recives a email notification, but i want employee to also get ...
Gabriel_Valdez
Microsoft
MicrosoftHi Aleksandar,
Thanks for your question!
Staff members are not set to get an email notification, they will get an event created automatically in their calendar.
A workaround for this is to set your staff members as Administrator and make sure the "Notify the business via email when a booking is created or changed" checkbox is ticked in the "Booking page". If you have selected to have different scheduling policies for each service, then you'll have to make sure that checkbox is ticked also in the "Services" tab.
Please, let me know if this helps.
Thanks!
Thanks for your question!
Staff members are not set to get an email notification, they will get an event created automatically in their calendar.
A workaround for this is to set your staff members as Administrator and make sure the "Notify the business via email when a booking is created or changed" checkbox is ticked in the "Booking page". If you have selected to have different scheduling policies for each service, then you'll have to make sure that checkbox is ticked also in the "Services" tab.
Please, let me know if this helps.
Thanks!
I have already tried that before posting my question, a staff member is only receving a popup notification for a new appointment, but no email notification, so that staff member only knows there is a new appointment if she visits her office 365 profile. If there was an email notifications that staff member could also get notified by email app on a smartphone...
