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deekaybe's avatar
deekaybe
Copper Contributor
Oct 07, 2024

MS Booking does not forward invitation to clients

we've setup a ms booking with the following options:

but our clients do not receive an ordinary msteams invitation/appointment

they all double checked their inbox (spam / junk / intrusion / not-relevant-filter) but it seems that the appointment got lost on the way to the client...

 

Does someone have any ideas if that issue is client specific or a global issue?

 

create appointment
MS Booking
MS Bookings
office 365
  • deekaybe's avatar
    deekaybe
    Copper Contributor
    Oct 07, 2024

    deekaybe 
    I've found the issue:

    instead of using the defautl e-mail field we thought we build up our own email-form using a custom-property below...

    by re-activating the clients-email address the appointments and the msteams link are transmitted as they should

     

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