Microsoft Bookings Members Cannot See Calendar

Copper Contributor

Many of the staff members assigned with roles "Viewer" or "Member" are unable to see the booking calendar (see screenshot below). They are the only staff member visible on the calendar, and since they are not assigned to any services, they do not see any events on the calendar. This is happening for multiple users on a few different calendars, but not all. 


We have already tried using private browsing / clearing cache and this hasn't helped.



1 Reply

We just started having the same issue.


Users that were able to see everyone as a Team Member role are no longer able to see the bookings calendar. It only shows their appointments, and the staff list is empty.