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Jonathan Smith's avatar
Jonathan Smith
Copper Contributor
Feb 15, 2017
Solved

Integration of personal calendar with bookings calendar

A fundamental requirement to make the app usable is to integrate the user's own 365 calendar with the bookings calendar.   Firstly I see this link suggesting that time can be blocked out when the p...
Calendar
office 365
  • Gabriel_Valdez's avatar
    Gabriel_Valdez
    Feb 24, 2017

    You might have a setting preventing the Bookings calendar to show up automatically.

    Try this:

     

    1. Go to the Calendar tab in Outlook for Windows

    2. On the left nav go to "Other calendars"

    3. Right click on Other calendars

    4. Hover over "Add calendars"

    5. Click on "From Adress Book"

     

    This will open the Global Address List (GAL). Depending on the size of your org, you will be able to immediately see your Boookings calendar or you might have to search for it through the search box. Once you find it, just double-click on it, and then click on "OK".

     

    Following those steps should bring up your Bookings calendar.

     

    Hope this helps!

     

    Gabriel.

Louise Wrage's avatar
Louise Wrage
Copper Contributor
Mar 24, 2017
Hi Chandresh

Yes. Not there.

-Thanks,
Louise Wrage's avatar
Louise Wrage
Copper Contributor
Apr 04, 2017
Hi Chandresh Jain

I think I have it troubleshooted as to WHY it will not integrate.


My company Outlook is hosted by an Exchange server. It isn’t actually part of Office 365. Instead of connecting to an Office 365 server, we connect to Intermedia. So…even though the Bookings is pretty awesome it is not something I can use that way (which is a bummer).

Would LOVE it if it could work.

Thanks,
  • Chandresh Jain's avatar
    Chandresh Jain
    Icon for Microsoft rankMicrosoft
    May 03, 2017

    Hi Kyle,

     

    Sorry for the late reply here.  As long as the Booking mailbox and your personal mailbox are both hosted in the cloud (Office 365) in the same tenant, personal calendar integration should work as advertised.

     

    You can  sign up for a free trial of business premium at https://products.office.com/en-us/business/office-365-business-premium    to try your setup and see if it helps.  

     

    Please feel free to let me know if you have further questions.

     

    -Thanks,

    Chandresh

  • Kyle Wetzel's avatar
    Kyle Wetzel
    Copper Contributor
    Apr 29, 2017

    Hi, Chandresh --

     

    I want to make sure I understand the issue of Exchange-hosted email.   We had a locally hosted email but migrated it to O365 last year.   Our domain is still controlled off our local server which syncs with O365 through Azure.  But our email is now hosted at O365.   But permissions on email and calendar accounts are tricky because they seem to be controlled by a combination of options in O365 and options on our domain controller.  

     

    In this setup, should the Bookings app work with full functionality, including the integration of personal calendars and the Bookings calendar?   If the Bookings events do not show up on my personal calendar without conflicts (and without manual input), it will not be useful to me.   I am considering upgrading to O365 Business Premium primarily to get the Bookings app, but I want to make sure it is going to work.  I installed the Candidly app, but it did not integrate fully.   It would read my O365 calendar and avoid conflicts with events already on the calendar, but it would not add the Candidly events to my calendar.  I gave up on it and started looking at Bookings.

     

    Thanks

     

    Kyle

     

  • Chandresh Jain's avatar
    Chandresh Jain
    Icon for Microsoft rankMicrosoft
    Apr 04, 2017

    Hi Louise,

     

    Unfortunately  - currently, we have personal calendar integration support only for O365 accounts.  We will consider adding support for external emails too.

     

    -Thanks,

    Chandresh

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