Forum Discussion
ChrisPWC
May 02, 2020Copper Contributor
Gmail users in Microsoft Bookings teams meetings
Hi I have Gmail users booking slots for parent consultations through Microsoft Bookings. They get a confirmation email. I am not able to contact them from my calendar meeting request for the consulta...
MitchS-SE
Jun 16, 2020Brass Contributor
ChrisPWC, I've successfully had people register for a service using a Gmail address with no problems.
Those screenshots look like the problem is either an incorrectly typed address or a dead/non-accessible Gmail account. Either way, those screenshots point to the problem being outside of Bookings and/or Teams.
I'd start by confirming that those addresses are correct and can actually receive emails. Maybe send a manual email to that address and see if it bounces as well.
MichaelOliv
Sep 12, 2022Iron Contributor
MitchS-SE Hello,
I think the answer is here : https://docs.microsoft.com/en-us/microsoftteams/bookings-app-admin#changing-your-default-domain-when-setting-up-bookings-mailbox
I post this because I found this forum before the microsoft documentation page. 😉