Forum Discussion
KBoertien
Aug 22, 2022Copper Contributor
Error message Bookings Automate
Hi all, For my current position I use MS Bookings to have customers book appointments for training dates. I then use Automate to register this information to a SP list. I used to use a workaround, b...
ptstockley
Oct 27, 2022Brass Contributor
Just a FYI, to save others' time.
I tried the newly visible "Integrations" -menu option found in the booking calendar menu, but it only links to the https://make.powerautomate.com/connectors/shared_microsoftbookings/microsoft-bookings/ within the Power Automate -website.
Regardless, I continued to create the Power Automate flow, but it failed and produced the same error message: {"ErrorMessage":"Staff not part of the booking mailbox. Count of available staff: 1"}
- Vignesh_KailasOct 28, 2022
Microsoft
@pstockley: "Count of available staff: 1" Is this correct? Do you have only one staff in your business?
If yes this error can be because there can be multiple email addresses configured to your exchange account.- MSUM_CliffertonJan 05, 2023Brass ContributorVignesh,
It is a very common implementation of MS 365 to have the User Principal Name be different from the primary email address displayed in the Global Address List. This issue does not affect other Connectors. Can an update be made to get this fixed?- Vignesh_KailasJan 06, 2023
Microsoft
Yes we are working on fix for this. The deployment for the same was delayed due to another issue. I will post an update as soon as the deployment for this fix is complete.
- ptstockleyOct 28, 2022Brass Contributor
Good morning Vignesh_Kailas
There is only 1 person in the particular booking calendar that I am testing the Power Automate connector with (the 1 person is myself as the booking calendar owner).
There are many booking calendars in use within the orgnisation