Forum Discussion

Kelvin_Lim2395's avatar
Kelvin_Lim2395
Copper Contributor
Jun 14, 2023

Disabling Verification Code Email

Hi Is it possible to disable the need for the verification code email when booking a meeting through Bookings with me?  Thanks
office 365
outlook
Sreereji's avatar
Sreereji
Icon for Microsoft rankMicrosoft
Jun 21, 2023

Hi Kelvin_Lim2395,

This is a by design behavior for additional security. This verification code is not required for an user who is logged into a Microsoft account. Hope this info helps. If this is an enhancement request, will submit this ask for the product prioritization.

 

Thank you!

  • RegPlatt's avatar
    RegPlatt
    Copper Contributor
    Oct 26, 2023
    Hi, just want to add my voice to others that I would like to disable this feature. Other booking sites like Calendly do not have this. So it creates a much worse experience for the booker and is direct barrier to me using Bookings. This is frustrating as I would much prefer to use Bookings due to the ease of integration.
  • Diane_Phair's avatar
    Diane_Phair
    Copper Contributor
    Aug 02, 2023

    I understand the security desires here but for non technical guest users, requiring a verification code might scare them away. We have used Calendly forever and want to switch over to Bookings but this verification code functionality is a barrier to adoption. Can it be added to the product as optional? Sreereji 

    • JakubDostalek's avatar
      JakubDostalek
      Copper Contributor
      Aug 05, 2023
      Same here, customer experience is terrible with the verification code.
      • khush191's avatar
        khush191
        Copper Contributor
        Oct 03, 2023
        There should be an option to disable this feature. It's a roadblock in the name of a feature.
        No other popular scheduling apps are authenticating users and it's working fine for them.
  • gormster's avatar
    gormster
    Copper Contributor
    Jul 13, 2023

    Sreereji we are testing out Bookings, and I got prompted to verify my email even though I was logged in to my Microsoft account. It didn't even ask for my email address, it picked it up from my logged-in account, but then it asked me to verify it, which is extremely confusing.

     

    The booking and the account are both in the same tenant.

     

    Are you 100% sure that what you said is the intended behaviour? If so, then this is a pretty serious bug.

Resources

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Verification Code Email","id":"message:3847117","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:1899642"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MicrosoftBookings"},"conversation":{"__ref":"Conversation:conversation:3847117"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3847117"},"body@stripHtml({\"truncateLength\":200})":" Hi Is it possible to disable the need for the verification code email when booking a meeting through Bookings with me?  Thanks ","body@stringLength":"155","rawBody":"

Hi

Is it possible to disable the need for the verification code email when booking a meeting through Bookings with me? 

Thanks

","kudosSumWeight":0,"postTime":"2023-06-13T22:28:07.241-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:office 365","text":"office 365","time":"2016-06-27T01:27:02.990-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:outlook","text":"outlook","time":"2016-06-22T16:10:40.153-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:3847117_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":5916},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi

Is it possible to disable the need for the verification code email when booking a meeting through Bookings with me? 

Thanks

"},"Conversation:conversation:3847117":{"__typename":"Conversation","id":"conversation:3847117","solved":false,"topic":{"__ref":"ForumTopicMessage:message:3847117"},"lastPostingActivityTime":"2024-01-29T05:43:36.478-08:00","lastPostTime":"2024-01-29T05:43:36.478-08:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:3847117":{"__typename":"ModerationData","id":"moderation_data:3847117","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:3847117_1":{"__typename":"Revision","id":"revision:3847117_1","lastEditTime":"2023-06-13T22:28:07.241-07:00"},"ForumReplyMessage:message:3852913":{"__typename":"ForumReplyMessage","id":"message:3852913","conversation":{"__ref":"Conversation:conversation:3847117"},"author":{"__ref":"User:user:1306479"},"revisionNum":1,"uid":3852913,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MicrosoftBookings"},"subject":"Re: Disabling Verification Code Email","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3852913"},"parent":{"__ref":"ForumTopicMessage:message:3847117"},"body":"

Hi Kelvin_Lim2395,

\n

This is a by design behavior for additional security. This verification code is not required for an user who is logged into a Microsoft account. Hope this info helps. If this is an enhancement request, will submit this ask for the product prioritization.

\n

 

\n

Thank you!

","body@stringLength":"520","rawBody":"

Hi ,

\n

This is a by design behavior for additional security. This verification code is not required for an user who is logged into a Microsoft account. Hope this info helps. If this is an enhancement request, will submit this ask for the product prioritization.

\n

 

\n

Thank you!

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I understand the security desires here but for non technical guest users, requiring a verification code might scare them away. We have used Calendly forever and want to switch over to Bookings but this verification code functionality is a barrier to adoption. Can it be added to the product as optional? Sreereji 

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No other popular scheduling apps are authenticating users and it's working fine for them.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"184","kudosSumWeight":1,"repliesCount":0,"postTime":"2023-10-03T03:03:51.667-07:00","lastPublishTime":"2023-10-03T03:03:51.667-07:00","metrics":{"__typename":"MessageMetrics","views":4189},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:MicrosoftBookings/category:products-services/category:communities/community:gxcuf89792board:MicrosoftBookings/message:3847117/message:3944321","attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1899535":{"__typename":"User","id":"user:1899535","uid":1899535,"login":"gormster","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-06-13T19:43:57.998-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1899535"},"ModerationData:moderation_data:3873025":{"__typename":"ModerationData","id":"moderation_data:3873025","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3873025":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1899535"},"id":"message:3873025","revisionNum":1,"uid":3873025,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MicrosoftBookings"},"parent":{"__ref":"ForumReplyMessage:message:3852913"},"conversation":{"__ref":"Conversation:conversation:3847117"},"subject":"Re: Disabling Verification Code Email","moderationData":{"__ref":"ModerationData:moderation_data:3873025"},"body":"

Sreereji we are testing out Bookings, and I got prompted to verify my email even though I was logged in to my Microsoft account. It didn't even ask for my email address, it picked it up from my logged-in account, but then it asked me to verify it, which is extremely confusing.

 

The booking and the account are both in the same tenant.

 

Are you 100% sure that what you said is the intended behaviour? If so, then this is a pretty serious bug.

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