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Kellyhaynes's avatar
Kellyhaynes
Copper Contributor
Jul 06, 2022

Cloning a Calendar -

I am running into an issue when cloning calendars. I have 74 services that I offer in 20 cities. When I clone the calendar for another city, the 74 services are not copying. Once it was 33, another time it was 66 and another 15. Is this a bug? Is there a fix?

Bookings
Calendar
  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    MVP
    Aug 14, 2022

    Hi Kellyhaynes,

     

    I am an independent advisor looking into this question.

     

    I have been watching this unanswered post for the last month. I didn't want you to feel that you were ignored. Based on my findings, it appears during the cloning process, it timed out. See the details below. I also posted the link to the original source. 

     

    1. Planning for scale 

    Each Bookings calendar is currently designed to handle a maximum of 2,500 bookings across all services in that calendar per day, along with a creation limit of 10 booking requests per second, this will work for common scenarios.

    If your requirements exceed this, you should plan to distribute the load using the steps below.

    • Create a Bookings calendar with just one service.
    • Clone this calendar to multiple calendars.
    • You can opt-in to the Bookings preview to use a clone option and optout of the preview anytime you want to.
    • Limit each calendar for specific audiences, like:
          By buildings or operating group
          By booking period (mornings only vs afternoons)
    • Dividing the load across different Bookings calendars will help ensure none of them will reach the 2,500 limit.

    I noticed that you added it to the feedback portal, and I voted.

     

    If you find this information helpful, please mark it as the best response or like it, which will help others with the same question. 

     

    /Teresa

    #traccreations4e

     

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