Forum Discussion
tperrin_ath
Mar 16, 2023Copper Contributor
Bug report | Unexpected mails received by users saying their reservation is canceled ... but is not
Hi everyone, We are using internally in my company Microsoft Bookings in order to get a physical slot in our building. But recently, after no issues during months, some persons starts receivi...
JC411
Copper Contributor
tperrin_ath I think I'm encountering the same issue. I have a service that allows up to 60 attendees per session. First user registering is fine: they receive a calendar invitation and a confirmation email. When the second user registers, the first one gets a cancellation to their calendar meeting. When the third user registers, the second gets a cancellation, and so on. This appears to be a bug with calendar invitations when enabling "Send a meeting invite to the customer, in addition to the confirmation email."
Also, some new bookings also cancels the calendar invitation in the staff's calendar.
tperrin_ath
Mar 20, 2023Copper Contributor
JC411 exactly, I think we have the same unexpected behavior, thanks for confirming we are not alone 🙂