Bug: Group Booking service saved with mobile app results in single bookable event

%3CLINGO-SUB%20id%3D%22lingo-sub-1414773%22%20slang%3D%22en-US%22%3EBug%3A%20Group%20Booking%20service%20saved%20with%20mobile%20app%20results%20in%20single%20bookable%20event%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1414773%22%20slang%3D%22en-US%22%3E%3CP%3EWhen%20setting%20up%20a%20service%20in%20Microsoft%20Booking%20through%20the%20website%20I%20am%20able%20to%20make%20a%20Group%20Booking%20event%20with%20a%20certain%20number%20of%20seats.%20Customers%20joining%20this%20service%20works%20as%20expected%20untill%20the%20service%20is%20opened%20%2F%20saved%20in%20the%20Microsoft%20Bookings%20iOS%20app%20(probably%20Android%20too).%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20service%20is%20then%20reverted%20back%20to%20a%20service%20with%20maximum%20of%201%20attendance%20per%20assigned%20employee.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOnly%20workaround%20I%20found%20was%20to%20recreate%20the%20service%20and%20stay%20away%20from%20it%20from%20the%20mobile%20app%20and%20instruct%20all%20other%20employees%20with%20rights%20to%20do%20the%20same.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1414773%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Ebooking%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Ebookings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EGroup%20Booking%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1415244%22%20slang%3D%22en-US%22%3ERe%3A%20Bug%3A%20Group%20Booking%20service%20saved%20with%20mobile%20app%20results%20in%20single%20bookable%20event%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1415244%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F678265%22%20target%3D%22_blank%22%3E%40mauritspijl%3C%2FA%3E%26nbsp%3BThis%20is%20happening%20to%20us%20aswell!%3C%2FP%3E%3CP%3EOur%20bookings%20page%20is%20public%20facing%20for%20booking%202hr%20access%20to%20on%20campus%20library%20computers.%3C%2FP%3E%3CP%3EThe%20service%20is%20a%20group%20booking%20of%2012%20yet%201%20person%20has%20booked%20multiple%20days%20which%20are%20now%20not%20bookable%20by%20anyone%20else.%3C%2FP%3E%3CP%3EThis%20bug%20with%20group%20bookings%20combined%20with%20the%20resceduling%20a%20group%20booking%20moving%20everyone%20within%20that%20group%20is%20really%20disappointing%20and%20is%20forcing%20us%20to%20reconsider%20using%20bookings!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

When setting up a service in Microsoft Booking through the website I am able to make a Group Booking event with a certain number of seats. Customers joining this service works as expected untill the service is opened / saved in the Microsoft Bookings iOS app (probably Android too). 

 

The service is then reverted back to a service with maximum of 1 attendance per assigned employee. 

 

Only workaround I found was to recreate the service and stay away from it from the mobile app and instruct all other employees with rights to do the same. 

1 Reply

@mauritspijl This is happening to us aswell!

Our bookings page is public facing for booking 2hr access to on campus library computers.

The service is a group booking of 12 yet 1 person has booked multiple days which are now not bookable by anyone else.

This bug with group bookings combined with the resceduling a group booking moving everyone within that group is really disappointing and is forcing us to reconsider using bookings!