Feb 14 2023 12:13 PM
Multiple users have confirmed this issue. A bookings with me link is sent. When link opened from Android Outlook App (my test was using a personal hotmail account) that has Chrome as the default browser, the link won't open and get the attached error. If on the same phone, they open same link using Edge or Firefox or Duck Duck Go, it opens and they can then proceed.
Another external person I sent the link to was using a Windows laptop accessing the email using OWA and chrome and same issue, slightly different error. If they opened link with Edge or Firefox, no issues.
Tried sending Bookings with Me links from 2 different users at our company, same issue. Does not matter if bookings is Public or Private link, same issue.
Feb 14 2023 12:19 PM
Feb 14 2023 01:28 PM
Jun 19 2023 09:46 AM
@luvsql It works in Incognito Mode and many other browsers.
Sep 12 2023 04:53 AM - edited Sep 12 2023 04:54 AM
I am also experiencing this issue while testing the link to my Bookings page from a Facebook page. When a user taps the 'Contact' button on the Facebook page on mobile, it opens a mobile browser WITHIN the Facebook app, which points to a URL on my website where an MS Bookings form is embedded. The form does not display, and a very similar error as the OP has shared, is displayed. (There is less info / detail in the error message; it only shows "clientIP", "app", "esrc", and "ts".
I have gone as far as adding a new button on the webpage saying "Can't see the form? Click here" - with the button linking to the MS form URL directly. This STILL does not work - the error is still shown, and on some occasions, it even opens up my Outlook Inbox in OWA! What?!
It seems to be an issue with the mobile browser within the Facebook app, as the page renders just fine via both Safari and Chrome on the same iPhone being used for testing.
Does anyone know how to resolve this, and is anyone at Microsoft aware?