Bookings Service Calendar Issue

Hallo All,

New to Bookings. Seems like something we might really use, but our first experience has been a bit rough. While my user account can create Services and Shared Bookings and they display correctly, another key user can create a Service okay, but the selected dates only partially appear. The event should run Jul 9-12 and Jul 16-19, but only the Jul 9-12 appears:

We have tried creating a new Service then deleting the old one but that has not helped. As I said, this could be a really useful feature for us, but could use some troubleshooting guidance on this fault. The dates which can be selected seem to function okay, but of course the missing ones make it a bit problematic. Any assistance would be appreciated!!