Forum Discussion
Dynamicshs
Nov 14, 2022Copper Contributor
Bookings sending emails to the wrong people? Confirmation emails are going to the wrong person
Hi, We have started to notice that when people book into some of the sessions we have created, the confirmation email is going to the wrong person or just sending to random people in the busines...
ramaspeaks
Nov 24, 2023Copper Contributor
Hi Thanks for bringing this up here in this discussion. Yes, we too experienced it today. Microsoft bookings silently sent automated mails to people in contact list as if sent by us. Not sure who authorized microsoft to go to an extent of impersonating someone's authorized company email ID to send mails.
It was very shocking to see Microsoft slowly, irresponsibly indulging in such absurd and cheap practices. How can a application send emails by itself to random people from the contact list. It is breach of trust and violation of all norms, nothing less than unethical trade practice with no care for customer or customer privacy and their data.
Using Microsoft technologies for decades but today sure worried about the choice of using Microsoft products particularly its cloud products with such violations. Hope Microsoft listens this and acts before losing its customer base.
It was very shocking to see Microsoft slowly, irresponsibly indulging in such absurd and cheap practices. How can a application send emails by itself to random people from the contact list. It is breach of trust and violation of all norms, nothing less than unethical trade practice with no care for customer or customer privacy and their data.
Using Microsoft technologies for decades but today sure worried about the choice of using Microsoft products particularly its cloud products with such violations. Hope Microsoft listens this and acts before losing its customer base.